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ISO9001 2015 内审员培训ppt课件


d) demonstrating conformity to specified ISO9001:20onal Standard employs the process approach, which incorporates the Plan-Do-Check-Act (PDCA) cycle and risk-based thinking.
-- compliance to a specification;
-- meeting customer requirement; -- the true value of worth of an entity;
ISO9001:2015 Quality Management System
Introduction -- 7 Quality management principles
Quality is the shared responsibility within an organization
ISO9001:2015 Quality Management System
Foreword 1. Scope
2. Normative references
3. Terms and definitions 4. Context of the organization 5. Leadership 6. Planning
9001:2008)
ISO9001:2015 Quality Management System
Introduction -- General
It is a strategic decision for an organization to adopt a quality
management system to improve its overall performance and provide a
7. Support
8. Operation 9. Performance evaluation
10. Improvement
Quality is about data
ISO9001:2015 Quality Management System
Foreword
ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The ISO 9000 family of quality management systems standards is designed to help organizations ensure that they meet the needs of customers and stakeholders while meeting statutory and regulatory requirements related to a product or program. ISO 9000 deals with the fundamentals of quality management systems, including the seven quality management principles upon which the family of standards is based.
ISO9001:2015 Quality Management System
Introduction -- What is Quality
Quality is meeting the requirements / expectations in service or product
that we were committed to.
ISO9001 2015 内审员培训
Outlines
1. ISO9001:2015 Quality Management System 2. The major new of ISO 9001: 2015 3. Skills for ISO9001:2015 internal Auditor
Quality is about process
ISO9001:2015 Quality Management System
sound basis for sustainable development initiatives. The potential benefits are:
a) providing qualified products and services consistently;
b) facilitating opportunities to enhance customer satisfaction; c) addressing risks and opportunities associated with its context and objectives;
Other definition:
-- the systematic pursuit of perfect/excellence;
-- doing always better, the right things;
-- do the right thing, by the right way, for right reason, at the first time; -- what the customer says it is;
ISO 9001 deals with the requirements that organizations wishing to meet the
standard must fulfill. This fifth edition (ISO 9001:2015) cancels and replaces the fourth edition (ISO
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