1 国内航线 domestic flight2 海关手续 customs formalities3 手提行李 hand luggage4 航班号 flight number5 免税商店 duty-free shop6 旅客联 passenger coupon7 行李认领牌 baggage claim card 8 入境签证 entry visa9 软卧 soft berth 10 旅客通道 passenger route1自然保护区 natural reserve 2 水上公园 water park3 风景点 scenic spots4 民俗风情 folk custom5 人造奇迹 man-made wonders6 国际杂技节 International Acrobatic Festival7 名胜古迹 places of historic interests 8 黄鹤楼 Yellow Crane Tower9 鱼米之乡 the land of rice and fish 10 建筑技术 construction technology11 办手续 go through the formalities 12 合单结账 one bill for all13 储存贵重物品 store the valuables 14外币兑换 foreign currency exchange1 精选路线 selected itinerary2 附加旅游项目 add-ons3 自由活时time for personal arrangements4 特别服务要special service requirement5 组团人数 group size6 民俗旅游 folk custom tour7 行业考察旅游 trade observation tour 8 路线图 itinerary map9 旅游者过夜数 guest night 10 延长逗留 extension of stay1 水族馆 aquarium2 传统文化 traditional culture3 自然美景 natural beauty4 商业区 commercial district5 工业园 industrial zone6 高新技术开发区 Hi-tech Development Zone7 高速公路 expressway8 立交桥 flyover9 地铁 underground10 儿童乐园 childr en’s playground 1 朝圣的游客 pilgrim2 登上探险旅行 mountaineering and adventure tour3 发源地 cradleland4 悬崖峭壁 sheer cliffs and steep mountains5 道教圣地 the Taoist Holy Place6 温泉 hot spring7 自然景观 natural wonders8 常青树 evergreen trees9 日出 sunrise 10 海拔 above sea level 11 免费行李限额 free baggage allowance12 超重费 excess baggage charge 13 登机口 boarding gate 14海关官员 customs officer15 返程票 return ticket 1 customs luggage declaration form 海关行李申报单2 unaccompanied baggage 非随身载运行李3 luggage chek-in counter 行李过磅处4 parking area 停车场5 transfer passenger 转机旅客6 airport inquiries 机场问讯处7 tour leader 旅游团领队 8 time difference 时差 9 non-smoking room 禁烟室10 reception program 接待计划 1 type of accommodation desired 要求住宿的类型2 cash in advance 预付现金3 cash payment on departure 离店现付4 automated bill 自动开账单5 ambulatory room 残疾人专用房6 hold mail 留交邮件7 registration form of temporary residence临时住宿登记表8 change slip 客人住房变动单 9 assistant manager 经理助理 10 basement car park 地下停车场1 foreign escorted tour 国外派导游的旅游团2 final itinerary 最终旅行路线3 full appointment 全项委托4 best-selling China-tours 最畅销的中国旅游路线5 entertainments and diversions 娱乐或变换节目6 on-shore visit 上岸参观7 estimated time of arrival 预计抵达时间8 travel arrangements 旅行安排 9 mini destination area 中途小目的地10 sightseeing tour 观光旅行1 foreign escorted tour 国外派导游的旅游团2 final itinerary 最终旅行路线3 full appointment 全项委托4 best-selling China-tours 最畅销的中国旅游路线5 entertainments and diversions 娱乐或变换节目6 on-shore visit 上岸参观7 estimated time of arrival 预计抵达时间8 travel arrangements 旅行安排9 mini destination area 中途小目的地10 sightseeing tour 观光旅行中式早点烧饼Clay oven rolls油条Fried bread stick韭菜盒Fried leek dumplings水饺Boiled dumplings蒸饺Steamed dumplings馒头Steamed buns割包Steamed sandwich饭团Rice and vegetable roll蛋饼Egg cakes皮蛋preserved egg咸鸭蛋Salted duck egg豆浆Soybean milk饭类稀饭Rice porridge白饭Plain white rice油饭Glutinous oil rice糯米饭Glutinous rice卤肉饭Braised pork rice蛋炒饭Fried rice with egg地瓜粥Sweet potato congee面类馄饨面Wonton & noodles刀削面Sliced noodles麻辣面Spicy hot noodles麻酱面Sesame paste noodles鸭肉面Duck with noodles鳝鱼面Eel noodles乌龙面Seafood noodles榨菜肉丝面Pork , pickled mustard green noodles 牡蛎细面Oyster thin noodles板条Flat noodles米粉Rice noodles炒米粉Fried rice noodles冬粉Green bean noodle汤类鱼丸汤Fish ball soup贡丸汤Meat ball soup蛋花汤Egg & vegetable soup蛤蜊汤Clams soup牡蛎汤Oyster soup紫菜汤Seaweed soup酸辣汤Sweet & sour soup馄饨汤Wonton soup猪肠汤Pork intestine soup肉羹汤Pork thick soup鱿鱼汤Squid soup花枝羹Squid thick soup甜点爱玉Vegetarian gelatin糖葫芦Tomatoes on sticks长寿桃Longevity Peaches芝麻球Glutinous rice sesame balls 麻花Hemp flowers双胞胎Horse hooves冰类绵绵冰Mein mein ice麦角冰Oatmeal ice地瓜冰Sweet potato ice红豆牛奶冰Red bean with milk ice八宝冰Eight treasures ice豆花Tofu pudding果汁甘蔗汁Sugar cane juice酸梅汁Plum juice杨桃汁Star fruit juice青草茶Herb juice点心牡蛎煎Oyster omelet臭豆腐Stinky tofu油豆腐Oily bean curd麻辣豆腐Spicy hot bean curd虾片Prawn cracker虾球Shrimp balls春卷Spring rolls蛋卷Chicken rolls碗糕Salty rice pudding筒仔米糕Rice tube pudding红豆糕Red bean cake绿豆糕Bean paste cake糯米糕Glutinous rice cakes萝卜糕Fried white radish patty 芋头糕Taro cake肉圆Taiwanese Meatballs水晶饺Pyramid dumplings肉丸Rice-meat dumplings豆干Dried tofu其他当归鸭Angelica duck槟榔Betel nut火锅Hot potDear all,I’m the guide in Guangzhou.Since I received the E-mail from the clients, I feel sorry to trouble the clients.Though what I did all out of kindness, it is my fault that I didn’t pay attention to the clients’feeling. And also I didn’t make a proper communication with the clients.please forgive my mistake.Dear all，I’m sorry for taking so much inconvenice to clients, and when we received your letter, we have made a conference with Housekeeping department, and found out why the repair man had delated to go to repair it, we have really felt so sorry for that.Hope the clients are satisfied with our hotel.now I hereby solemnly declare that 本人现郑重声明。