6） I’m a station attendant of Huaxiba Station.
我是华西坝站的一名站务员
Conversation 对话
• Scene 1.
•—I am sorry, I can’t understand you. 不好意思，我不明白你的意
思
Please wait a moment, I will look for another person to talk with you in English. 请稍等一下，我将叫另一名工作人员用英语为您服务
Key structure 重点句型
Can I help you? Let me help you. What’s wrong with you?
1) 请问有什么可以帮到您吗？ 2) 请让我来帮您吧 3)请问您怎么了？
4）如果您有任何需要，请随时叫我 If you need any help, please feel free to contact me. 5）我的工号是110110 6）帮助乘客是我的责任 7） 请到我们的会议室休息一下 Would you please have a rest in our station meeting room? 8） 请喝杯热水吧 Would you please have a cup of warm water? My employee number is 110110. It’s my duty to help the passenger.
行政中心站 孵化园
海洋公园 世纪城
Appellation 称呼

Senior
Grandpa

Grandma
Mr.
sir
Gentleman
Mr.先生，一般用于男子姓氏或职务前
Sir 对不相识的男子或上级，长辈的 尊称
Gentleman 绅士，先生，对男士的敬 称
Madam
Mrs. MS
Miss
•
• • • • • • • • • • • •
Key structure 重点句型
1) This way, please. 请这边走 2) Follow me ,please. 请跟我走 3) Let me show you there. 让我带您去那儿 4) Would you please get on the elevator?
请问您愿意乘坐电梯吗？
5) Would you please tell me which station you want to go to? Would you please tell me which station do you want to go?
请问您要去哪个车站呢？
6) That is the way out. 那里是出去的路 7) It is just before Nijiaqiao Station.
Conversation 对话
1. —Your luggage is too heavy. Let me give you a hand.
您的行李太重了，让我来帮您拿吧？
—It’s very kind of you.
你太好了
—You are welcome. If you have any trouble, please feel free to contact the station staffs. It is our pleasure to serve you.
它就在倪家桥站的前一个站 8) You can’t miss it. 您不会找不到它的 9) Where would you like to go? 请问您要去哪儿？
反着做
Do it in the opposite way I say:
Conversation 对话
• 1) —Excuse me, where is the toilet/restroom? 请问，厕所在哪里？ —walk along the corridor, and go forward.沿着走廊一直往前走
1) Welcome to Chengdu Metro.
欢迎乘坐成都地铁 有什么可以帮到您吗？ 我叫Jasmine 请问怎么称呼？ 请问您是哪里人？
2） May I help you? 3） My name is Jasmine. 4） May I ask your name? 5） Where are you from?
现
Greetings 问候
Phrase 短语
Good morning\afternoon\night！ 早上/下午/晚上好 How are you? 您好吗？ Fine, thank you. 很好，谢谢 How do you do! 您好
Nice to meet you!很高兴认识您
Key structure 重点句型
其它与地铁有关的词汇
platform
• Ticket booth
Booth floor
• Temporary ticket booth
• Subway map/line map
• directional sign
• safety line
tunnel
• subway train
• station name
—She has been pregnant for four months, I’m afraid it is getting bad.
—We are contacting the hospital, please wait for the ambulance service.
找朋友
Find your friends
Shengxian Lake
升仙湖 火车北站
North Railway Station Renmin Rd.North Wenshu Monastery Luomashi
骡马市 天府广场 锦江宾馆
人民北路
文殊院
Transfer Station
Tianfu Square Jinjiang Hotel Huaxiba
看谁猜得多 Having a guess
Station Quarters

车站岗位
Station Master 中心站站长 Assistant Station Master 中心站副站长 Duty Station Master 值班站长 Station Supervisor 车站值班员 Station Attendant 站务员 Station staff /station officer车站职员
►Vending
machine

Ticket Checking Machine
Automatic
Teller Machine
• Entrance Gate
• Exit Gate
elevator
lift
• escalator
stairs
• Screen door
suggestion box
地铁服务日常英语
地铁常用单词
• 地铁
metro 法国以及其他法语国家
Underground/tube
subway MRT
英国
美国
Mass Rapid Transit System 在香港和台湾地区的地铁线路 LRT Light Rail Transit
城市快捷运输系统
Route Map of Line 1
您好 谢谢 对不起 再见
少了哪一个？
What is missing?
suggestion box
elevator
lift
stair
CCTV
suggestion box
elevator
stair
CCTV
safety line tunnel station name kiosk safety line tunnel
► Mrs.常用于已婚妇女丈夫的姓氏前
Miss 对未婚女士的称呼 Ms 对一个女士的婚姻状态不明时使 用
Madam“太太、夫人”，是对妇女的尊称， 不论婚否都可用
kid
Station Equipment
车站设备
► Station
Control Room
► Ticket
Vending Machine
• Phrase 短语
Offering Help 提供帮助
பைடு நூலகம்
customer service顾客服务
passenger service乘客服务
out of service 暂停服务 ambulance service 救护服务 emergency service 紧急服务 Hotline 服务热线

subway train
station name line map
kiosk
platform headwall tailwall directional sign platform headwall tailwall
directional sign
PART 2
• Scene Reappearance 情景再
• 列车运行时间 Train Schedule
• 站台 Platform
车站值班室 Duty Office • 站长室 Station Master 1号线 Line 1 • 设施服务时间 Service Hours
Civilized Phrases 十字文明用语
请
Please Hello/Hi Thanks/thank you Sorry/Excuse me Goodbye/ See you
不客气，如果您还有什么困难请与车站工作人员联系，我们都 很乐意为您服务。