《组织行为学》教学大纲Syllabus of Organizational Behavior课程编号：150052BCourse code: 150052B课程类型：专业选修课Course type: Discipline Elective Course总学时：32 讲课学时：32 实验（上机）学时：0 Instruction time: 32 Lecture:32 Experiment and exercises：0学分：2Grade credits: 2适用对象：金融学（金融经济）Audience: Finance（Finance and Economics Experimental Class）先修课程：无Prerequisite: N/A一、课程的教学目标Course Objectives《组织行为学》课程主要讲授个体、群体、结构及这些因素对组织内部行为的影响。
教学目标是让学生系统地掌握组织中个体行为与心理、群体行为和属性、组织系统特征的基本概念和理论。
结合经典案例和企业实践，提高学生分析和解决人与工作、组织、环境要素间的匹配，激励，和组织变革等问题的能力。
为今后学习其他管理专业课程奠定基础。
培养学生全方位描述、分析、解释组织实际问题的能力，并在一定程度上指导自己的行为。
Organization behavior mainly introduces individuals, groups, organization structure and their influences on organization behavior at multiple levels. The targetof this course is to help students master the basic concepts and theories of individual behavior, psychology, the behavior and the nature of groups, and characteristics of organization systems. The course will integrate typical cases and corporate practices, improve students’ capabilities of analyzing and solving the problems in matching individuals, work, organization, and environment. The course will set up the bases for students’ future studies of management principles. It cultivates students’ capabilitiesof describing, analyzing, and explaining practical problems in organizations andconducts their actions.二、教学基本要求Teaching Plans and Requirements本课程注重教学内容的基础性，全面介绍个体层面、群体层面、和组织层面中人的心理和行为对行为有效性的影响，并阐述组织行为学在人力资源管理和企业管理实践方面的运用，就组织行为学科前沿问题和最新理论研究进行介绍。
主要教学内容包括个体行为基础、个体性格和价值观、组织及组织设计、组织文化、组织变革、领导模式、激励理论、沟通与冲突管理等。
This course emphasizes the basic role of organization behavior. It systematically introduces the effect of the psychology and behavior of individuals at individual level, group level, and organization level on organization outputs. It introduces the application of organization behavior to HR management and Corporate Management fields. The frontier research topics in organization behavior will also be introduced in the courses. The main contents of the course are individual behavior, personality and value, organization and organization design, organization culture, organization changes, leadership, motivation theories, communication and organization conflicts.案例分析是商科学习的重要手段，能够将课本知识灵活应用到真是的商业环境中。
组织行为学要求学生在学习后，能够分析现实商业环境下的组织个体与团队的行为。
学生掌握案例分析方法对未来学习和实践具有重要意义。
案例分析的另一个重要特征是互动性。
本课讨论的所有案例都要求学生能够参与其中，完成小组讨论。
Case Study has been widely adopted in Business education. It provides learners with a “real” context to utilize what they have learned from the “textbook”. Organizational behavior requires students to interpret and manage the behaviors of both individuals and teams under real business world. This study tool is of great importance for your further study and practices. Another critical characteristic of case study is to interact. All the cases to be discussed on the class should be well prepared ahead based on your group discussions.课程的考核如下：考核方式百分比小组作业15%小组作业210%期末考试60%考勤5%合计100% Assessment:Items%Group project 15% Group project 210% Final60% Attendance5% Total 100%三、各教学环节学时分配（黑体，小四号字）Teaching plan of each lecture以表格方式表现各章节的学时分配，表格如下：教学课时分配四、教学内容第一章简介Part 1 Introduction第一节组织行为简介1.社交能力的重要性2.管理者职责3.组织行为4.直觉与系统学习5.组织行为研究没有绝对的答案6.组织行为学的机遇与挑战教学重点、难点：组织行为学研究内容、管理者职责课程考核：无复习与思考题：Case incident 1&2与课后讨论题Chapter 1 What is Organizational Behavior1. The importance of interpersonal skills2. What managers do?3. Enter organizational behavior4. Complementing intuition with systematic study5. There are few absolutes in OB6. Challenges and opportunities for OBKey and difficulties points: organizational behavior, managers’ responsibilities Evaluation requirements: N/AReview and practice: Case incident 1&2 and Questions for Review第二章个体Part 2 Individual第二节组织中的多元化1.多元化2.个体地理特征3.能力4.多元化的管理5.管理者启示教学重点、难点：工作场所员工的多元化特征、智商与情商能力、能力欠缺、组织中的多元化课程考核：了解组织多元化，理解员工的多种能力，保持多元化复习与思考题：案例分析《英特尔在中国》、Case incident 1&2与课后讨论题Chapter 2 Diversity in Organizations1. Diversity2. Biographical characteristics3. Ability4. Implementing diversity management strategies5. Summary and implications for managersKey and difficulties points: diversity of demographic characteristics of workplace, IQ, disabilities, and diversity in groupsEvaluation requirements: to know diversity of group; Understand multiple abilitiesof employees; Master the ways to maintaining diversityReview and practice: Case study: “Intel in China”, Case incident 1&2 and Questions for Review第三节态度与工作满意度1.态度：态度的构成、行为与态度的关系、工作态度2.工作满意度：满意度的测量、工作满意的原因、工作满意程度对员工的影响3.管理者启示教学重点、难点：态度的构成、行为与态度的关系、工作态度满意度的测量课程考核：了解态度构成和工作态度，理解行为与态度之间的关系、工作态度，掌握工作满意度的测量与工作满意度的影响复习与思考题：Case incident 1&2与课后讨论题Chapter 3 Attitudes and Job Satisfaction1.Attitudes: the main components of attitudes, behavior and attitudes, job attitudes2.Job satisfaction: measuring job satisfaction, the causes of job satisfaction, theimpact of satisfied and dissatisfied employees on the workplace3.Summary and implications for managersKey and difficulties points: the main components of attitudes, behavior and attitudes, and measuring job satisfaction,Evaluation requirements: to know the main components of attitudes; Understand the relationship between behavior and attitudes and job attitudes; Master the ways to measuring job satisfaction and influence of job satisfaction on employeesReview and practices: Case Incident 1&2, and questions for review第四节情绪与心情1.情绪与心情: 基本的情绪与情绪，情绪的作用，情绪与心情的来源2.情绪化的劳动力3.有效的事件理论4.情商5.OB应用的情绪与心情6.管理者其实教学重点、难点：情绪与心情、情商、OB应用的情绪与心情课程考核：了解情绪是劳动者持有的特征、有效事件理论，理解情绪与心情的作用来源于种类，掌握情商的测量，运用OB领域的情绪与心情。