14
Core Abilities of the Managing Ethics Competency
Identify and describe the principles of ethical decision making and behavior Assess the importance of ethical issues in actions Apply laws, regulations, and organizational rules in making decisions and taking action Demonstrate dignity and respect for others Demonstrate honest and open communication limited only by legal, privacy, and competitive considerations 15
8
Core Abilities of the Managing Communication Competency
Convey information, ideas, and emotions so they are received as intended Provide constructive feedback Engage in active listening Use and interpret nonverbal communication effectively Engage in effective verbal communication Engage in effective written communication Effectively use electronic communication resources 9
6
Five Aspects of a Career*
Career success or failure is best determined by the individual, in terms of his/her personal goal achievement No absolute career evaluation standards exist Examine a career subjectively (e.g., values and personality fit) and objectively (e.g., job choices, competencies needed) Make decisions about occupation and pursue activities to attain career goals throughout your lifetime Consider cultural factors as they impact performance and career opportunities 7
2
Sevengically integrated set of competencies required for managerial and professional effectiveness in the 21st century This model developed by Hellriegel, Slocum, and Woodman for this textbook Other models of such competencies have been developed by other authors
Chapter 1 Learning About Organizational Behavior
What is Organizational Behavior? Seven Foundation Competencies
Managing Self Managing Communication Managing Diversity Managing Ethics Managing Across Cultures Managing Teams Managing Change
Career Development*
A career is a sequence of work-related positions occupied by a person during a lifetime. Career development involves making decisions about an occupation and engaging in activities to attain career goals. A career plan is an individual’s choice of occupation, organization, and career path.
Selected Categories of Diversity*
Genetic characteristics that affect a persons self-image and socialization, appear to be unlearned and are difficult to modify
Involves the ability to incorporate values and principles that distinguish right from wrong in making decisions and choosing behaviors
13
Ethics
Definition: Values and principles that distinguish right from wrong. NOT IN TEXT: Ethics are often based upon laws, organizational policies, social norms, family, religion, and/or personal needs, and may be subject to differing interpretations with problems in proving “truth” Ethical Dilemma*: A situation in which an individual or team must make a decision that involves multiple values.
Education, work experience, income, marital status, religious beliefs, geographic location, parental status, behavioral style 12
Definition of the Managing Ethics Competency
4
Core Abilities of the Managing Self Competency
Understand the personality and attitudes of yourself and others Perceive, appraise, and interpret accurately yourself, others, and the immediate environment Understand and act on your own and others work-related motivations and emotions Assess and establish developmental, personal/life-related, and work-related goals Take responsibility for managing yourself and your career 5
10
Core Abilities of the Managing Diversity Competency
Foster an environment of inclusion for all Learn from others with different characteristics, experiences, perspectives, and backgrounds Embrace and support diversity Work with others because of their talents and contributions, rather than personal attributes Provide leadership in addressing diversity-based conflicts Apply diversity laws, regulations, and organizational policies related to your position 11
Definition of the Managing Communication Competency
Involves the ability to use all the modes of transmitting, understanding, and receiving ideas, thoughts, and feelings, (verbal, listening, nonverbal, written, electronic, etc.) for accurately transferring and exchanging information and emotions
Organizations as Open Systems [Not in Text]
1
What is Organizational Behavior?
Definition: The study of human behavior, attitudes, and performance in organizations. Value of OB: Helps people attain the competencies needed to become effective employees, team leaders/members, or managers Competency = an interrelated set of abilities, behaviors, attitudes, and knowledge needed by an individual to be effective in most professional and managerial positions