2)What other information should the clerk get when taking orders?
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Guest: Hello, Room Service. This is Room 489.We’d like to order breakfast for tomorrow. Staff: Yes, sir. What would you like? Guest: We’d like to start with fruit juice, orange for me and grapefruit for my wife. Fresh juice, please. Not canned or frozen. Staff: Right, sir. One fresh orange and one fresh grapefruit. Guest: Good. And then bacon, egg and tomato for me ,two soft-boiled eggs for my wife. And toast,
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Dialogue 4 Serving Breakfast in the Room
Context: At 8:00 a. m. the next morning, there is a light tap at Mr. White’s door. Ma Hong, the waitress is serving the breakfast to the room. Pre-listening questions: 1) What does the waitress say to the guest when sending food to the room? 2) What does the waitress ask the guest to do before leaving the room?
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Vocabulary Study
Knob n. Can v. Prapefruit n. Freeze v. Bacon n. Toast n. Marmalade n. Selection n. Sweeten v. Unsweeten v. 门把 把……装成罐头 装成罐头 柚子 冷藏,冷冻保藏 冷藏 冷冻保藏 咸肉 烤面包片 橘子酱 选择 使甜,变甜 使甜 变甜 去糖
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butter, and marmalades. Do you have different marmalade? Staff: Yes, sir. We’ll put a selection of preserves on your tray. And is it tea or coffee? Guest: One coffee, with mil and one hot chocolate, unsweetened, please. Staff: Certainly, sir. And when is it for, please? Guest: Oh, about 8:30a.m.Would be fine? Staff: Fine, and could I have your name and room number, please? Guest: It’s Mr. and Mrs. White, Room 489. Staff: Thank you ,Mr. White.
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Staff: Room Service. May I coming in? Guest: Yes, come in, please. Staff: Thank you, Mr. White. I’ve brought you your breakfast ordered. Where shall I put in? Guest: Oh yes, thank you. Could you put them on the desk over there, please? Staff: Shall I pour two cup of coffee straight away, sir and madam? Guest: No, thanks.
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DND Sign
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Part I Dialogues Part II Vocabulary Study Part III Listening and Speaking Part IV Practical Writing Part V Feature Reading
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Dialogue 2 Taking Telephone Orders for Breakfast Context: Mr. White calls Room Service for his breakfast tomorrow Pre-listening questions: 1) What are the orders givens by Mr. White?
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Dialogue 3 Taking Telephone Orders for Supper
Context: Mr. White calls Room Service. LiFei ,the clerk, is taking the order on the phone. Pre-listening questions: 1) What are the dishes ordered by Mr. White? 2) What is his room number?
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Staff: Certainly, Mr. White. Breakfast can be served in your room from seven 0’clock to ten. Our hotel has very good room service. Guest: When shall I order that? Staff: You can use our doorknob menu if you’d like. Please check the items you would like to have for breakfast .mark down the time ,and hang it outside your door before you go to bed. Guest: Is there any other way to have room service? Staff: Yes, Mr. White. You may have breakfast arranged on the phone. The extension number for room service Is 6. Guest: Thank you for your information. By the way, what shall I do with the plates when we finish eating.
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Staff: You may just leave them in the room or put them outside your door. We’ll take care of it. Guest: Thank you very much. Staff: You’re welcome. Have a pleasant stay with us.
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Staff: Room Service. Li Fei’s speaking .How can I help you ? Guest: Yes, my family and I would like to have supper in my rooms. We’d like, let’s see, two tomato soups. Staff: Two tomato soups, sir. Guest: And two consommes. Staff: Two consommes.
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Guest: Then for the children, the grilled sausage and one veal salmon. Staff: One grilled sausage and one veal steak. Guest: And for us, the wild duck with green salad and one smoked Scottish salmon. Staff: Anything to drink, sir?. Guest: No, thank you .That’s all. Staff:. Thank you sir ,What room number is it? Guest:489 Staff:489.It’ll be in about ten minutes. Guest: That’s fine.