商务英语讲座 1
Functional expressions
• • • • • • I’d like to talk about… I’d like to present… I’d like to review… The purpose/topic of my presentation is… In my presentation, I will be…(doing sth) I want to take this opportunity to…(do sth)
Course objectives
• • • • • • Start speaking!! Familiarize with business expressions Learn to construct presentations in English Learn to express your opinions in English Learn to negotiate in English Gain awareness of the cross-cultural context
Giving an outline (sample)
I have divided my talk into three main parts:
Firstly, I’d like to remind you of how things looked like this time last year.
Self-introduction (sample)
My name’s James Sampson and I am the Sales Director of Hansells International.
Self-introduction (sample)
My name’s Rebecca Mason and I’m from Gregson PLC.
Self-introduction (sample)
I’ve been working for Simpsons for 15 years. And I m in charge of the Human Resources department.
Self-introduction (sample)
Good morning. I’m delighted to be here today to deliver my speech. My name’s Frank Jones.
Greeting the audience (sample)
Hale Waihona Puke Good morning, distinguished government officials, delegates, guests, ladies and gentlemen.
Some food for thought
If you are going to deliver a presentation at a conference, how would you start?
Some food for thought
• I’m sure, as I’m not prepared well, that there will be a lot of room for improvement.
Functional expressions
• Distinguished guests delegates officials… • I’m delighted grateful honored to be here today to… • Thank you for coming. inviting me.
Stating the purpose (sample)
The purpose of my talk is to present a proposal for the new production site.
Stating the purpose (sample)
In my presentation this morning, I’ll be reviewing our sales performance over the last 6 months.
×
I’m honored to have this opportunity to give my presentation.
Some food for thought
Your American partner says to you, “Your English is quite good.” You are likely to respond with: “?”
Your turn now!
Stating the purpose (sample)
What I’d like to do today is to present our new list client services.
Stating the purpose (sample)
As you know, I’m here today to talk about our latest product.
Greeting the audience (sample)
Good morning, I’d like to welcome you all here this morning. I’m Charles Mackintosh of Ferris International.
Greeting the audience (sample)
Giving an outline (sample)
I’ll start by telling you who we are and what we do, then we’ll look at what the customer needs from us and I’ll explain how we can meet those needs. Finally, I’ll give you our prices and show you that we represent value for money.
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Structure of an oral presentation
Greetings Introduction State purpose Brief outline Main content Summary Conclusion Q&A Farewell
Opening
Body Pre-closing
Some food for thought
• No, no, my English is very poor.
×
• No, no at all.
×
• Thank you, but I’m still quite poor at it.
×
• Thank you. It’s very kind of you to say so.
Cultural interpretation
Your boss is treating a foreign partner to dinner, and you are serving as interpreter, how to handle the following situation? Boss: 一顿便饭,为您洗尘,请。 You: The dinner is arranged particularly for your arrival. Help yourself, please. Boss: 哪里哪里,不过一点小菜薄酒,不成敬 意, 以后有机会我好好招待您。 You: Oh, I am very happy that you enjoy it.
Greeting the audience (sample)
Good afternoon everyone. I’m Alan Gillingham of Frasers and I’m grateful for the opportunity to present our new project to you.
Secondly, I’ll discuss our performance over the last six months.
Cross-Cultural Communication in Business World (1)
Structure of the course
• Introduction • Oral presentations (2 sessions) • Business meetings (2 sessions) • Business negotiating (3 sessions)
My experience in this field began in 1980 when I joined a large engineering firm.
Functional expressions
• I’m from … (company name/department) • I’m John Smith of … • I’m the head of in charge of… • I’ve been working for in the field of… on this project… • My experience in this field began…
Fork in the road
• Chinglish
• Authentic English
Business skills
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Success in international business
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Professional skills
Language skills
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Cultural understanding