写 作 练
习
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Salutation Dear Sir(s)／Dear Madam(s)
Close Yours faithfully Yours very truly Yours respectfully Faithfully yours Very truly yours
Tips regarding Business letter writing style:
• · A good business letter advertises your capabilities and those of your company. • · A good business letter is neat and symmetrical（对称）, with no typographical(印刷), grammatical, or spelling errors. • · The language should be clear and simple. • · The first sentence should state the purpose of the letter. • · When responding to a letter, identify the subject and date of the previous letter in the first paragraph. • · Paragraphs should be short, and each paragraph should focus on a different topic. • · Use lists or italics where appropriate to make it easier for the reader to find important points. • ·Focus on the reader’s needs and interests. • · Avoid jargon(行话)。 • · End with a call for action.
• 坏消息 • I regret to tell you that … 很遗憾/很抱歉告诉你/ 通知你…… • I am sorry to inform you … • I am sorry to advise you that … • We regret that … 我们很遗憾……
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信的开头： We are writing to enquire about …写信是询问关于…… We are writing in connection with … 写信是关于 …… We are interested in … and we would like to know … 我们对……感兴趣……我们想知道 asking if …感谢（某日）询问是否 ……的来信 Thank you for your letter of (date), enquiring about …感谢（某日）询问有关……的来信 We have received your letter of (date), enclosing …感 谢（某日）的来信以及随信寄来的…… concerning …我们已收到（某日） 关于……的来信
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如果写信的开头或者是信中要提到某件事情： with reference to… 关于…… further to … 继……之后 with regard to … 关于…… I am writing in connection with … 我写信是为 了…… • A point in your letter gives us great concern that …我们很关心您信中提到的…… • Regarding … 关于……
I would like to apologize for… I’m afraid that… We apologize for any I’m sorry that… inconvenience caused by…
Give good news Give bad news
We are delighted to… We are pleased to… Unfortunately We regret to tell you that…
Comment
Formal
Dear Mr. Harris Dear Mrs. Harris
Dear Jane
Yours sincerely Sincerely yours Always sincerely yours A littleInformal Best regards Best wishes, Kind regards Warm regards With many thanks Private, very informal
• Ending sentence: • We shall deal promptly with any order you place with us. • We are sorry there should have been some misunderstanding. • We are glad to have been of service. • We hope to hear from you soon. • We look forward to our next meeting. • We trust you will approve of this. • We look forward to hearing from you in due course/ in due time/ in proper time. • 注意：明确指出希望对方采取的行动；指明行动者应该 是谁；指明最后期限；赞赏对方，不要随便道谢，除非 对方为你做过什么。不用消极性词汇；表明愿意提供帮 助的态度；结尾不能太长。
Don’t forget … See you soon.ຫໍສະໝຸດ losing salutation
Yours faithfully Best regards (when the letter Best wishes begins All the best Dear Sir/Madam) Yours sincerely(when the letter begins Dear Mr/Ms/Mrs)
More formal Opening salutation Give reason for writing Refer to previous contact Dear …
Less formal Hi …
I am writing to…
Further to our previous meeting/With regard to your letter dated…
do not hesitate to contact me….
Remind Refer to future contact
May I remind you…
We look forward to working with you… I look forward to meeting you again soon.
Great news! The bad news is…
Request
I would be grateful if you could…
Can you…
Offer help If you have any further
Do you want me queries/problems, please to…
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Opening sentences: I was glad to receive your letter of … In your letter of …you require about… Thank you for your letter. In reply to your letter… With reference to your letter… Referring to your letter… When I received your letter of …I at once gave instruction for …I am sorry we cannot supply the curtains you ordered on… • 注意：开头要切题，开始就报告好消息；不使用否定性 的或不礼貌词语；要从对方角度出发（you-viewpoint）, 不以我为中心（I-viewpoint）；不重复对方已知信息。 ；起首段落不应太长；前后一致，保证连贯。
Just a quick note to say…
Thanks for your email… It was good to see you last week…
Make a suggestion Apologize
I would like to suggest that…
How about… What about…
P 26 writing model(135 words excluding salutation and closing)
• Dear Ms Goddard • With reference to your letter of November 3, I am writing to thank you for your kind invitation. • I would be very pleased to accept your invitation to visit Oxford and see Trackplus’ production facilities. I would also be interested in meeting your colleagues at Head office, the design team in particular. I should also be delighted to accept your offer of arranging for me to see a play in the West End.