商务英语书信写作ppt课件
I am writing in connection with + n.p. 我来信是关于…
• … Judy’s request for a promotion.
• … the special offer you advertised in the newspaper yesterday.
I am writing on behalf of + n.p. 我是代表…来信
• Please note that we will be closed for four days during the Chinese New Year.
• … my clients to request immediate payment of the full amount owed.
• … Edgeford Insurance to let you know about a few of our exciting new policies.
• I am writing to ask about the possibility of postponing the dead line for the launch of Version 2.3.
(specification 规格)
• I am writing to inquire about the possibility of a job transfer.
• I am writing to inform you of our decision to close the department.
避免使用
• Sirs • Gentleman
结尾敬语 Complimentary Close
• Yours faithfully, • Faithfully yours, • Truly yours, • Yours respectfully,
• Yours sincerely, • Sincerely yours, • Cordially yours,
I’m writing in response to +n.p. 我来信是因为…
Hale Waihona Puke • I am writing in response to a phone call I received from your company this morning.
• I am writing in response to the misleading statements you made about our company on CNN this morning.
Business English Mail Writing
商务英语书信写作
称呼 salutation
• Dear Mr. X • Dear Ms. X • Dear Mrs. X • Dear Miss. X
• Dear Sir • Dear Madam • Dear Sir or Madam
• Dear Customer • Dear Clients • Dear Users
• I am writing to cancel an order I placed earlier today.
• I am writing to request a transfer to the Hong Kong branch.
• I am writing to clear up the misunderstanding about the product specs.
• Prof. John Baker • President John Baker • Doctor John Baker
• Dear Export Manager • Dear Project Director • Dear Mr. Chairman/President • To whom it/this may concern
• I am writing to tell you that Mary has left the company for personal reasons.
• I am writing to thank you for your help with the project.
• I am writing to thank you for recommending us to your friend.
• I am writing to inform you that we will be merging the marketing and sales departments next month.
• I am writing to let you know that I’ve resigned and will be leaving Edgeford at the end of this month.
• Please be informed that our warehouse has been experiencing stock control difficulties and that it may be some time before your receive your order.
I’m writing in regard to +n.p. 我来信是因为…
• … the warehouse supervisor position advertised on your website.
• … the problems we’ve been having with the photocopier we rent from you.
• Sincerely, • Cordially, • Best regards, • Take care, • Love,
发信的开场白 opening sentence
• 告知资讯 • 发布坏消息 • 提醒 • 确认 • 要求对方确认
告知资讯 Announcing
I’m writing … 我来信是…