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Non-verbal Communication 课件
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Come here !
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I don’t know !
Brief Summary
◆ Non-verbal communication is usually understood as the process of sending and receiving wordless messages. ◆ Such messages can be communicated through gesture, posture, facial expression and eye contact; object communication such as clothing, hairstyles and even voice, emotion and speaking style.
The Understanding of Non-verbal Communication
◆ A significant amount of the communication that goes on between people is non-verbal. ◆ Although most people do not realize it, people are constantly using their bodies to send signs to each other. ◆ These signs can indicate what they are truly feeling at the time .
Gesture 手势 Facial Expressions 脸部表情
Eye Contact 眼神交流
Body Contact 身体接触
Non-verbal communication
◆ Non-verbal communication has been defined as communication without words. ◆ It includes apparent behaviors such as facial expressions, eye contact, touching, and tone of voice, as well as less obvious messages such as dress, posture and distance between two or more people.
The end Thank you !
Non-Verbal Communication
What do you think this indicates ?
What is being communicated here ?
What is the feeling of the baby ?
What is Non-verbal Communication ?
The Types of Non-verbal Communication
◆ ◆ ◆ ◆ Kinesics (体态语 体态语) 体态语 Paralanguage (副语言 副语言) 副语言 Object Language (客体语 客体语) 客体语 Environmental Language (环境语 环境语) 环境语
What does it mean ?
Clapping one’s hands
--- Welcome/Support
What does it mean ?
A handshake
--- Respect/Encourage
What does it mean ?
Eye Contact
--- Love/Happiness
The Functions of Non-verbal Communication
◆ ◆ ◆ ◆ ◆ ◆ Repeating (重复 重复) 重复 Contradicting (否定 否定) 否定 Substituting (代替 代替) 代替 Complementing (补充 补充) 补充 Accenting (强调 强调) 强调 Regulating (调节 调节) 调节