in
standard
Application with 2002 Version of ISO
2
2
2003.07.12
2004.07.04
* Be sure to train or circulate so all members hold in common.
LG(71) COMMON 003 A4 MO (950301)
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L G ( 71 ) - A - 1502 Environmental Management/Quality Assurance Manual
Approved by
Director
Established : on
Total pages
2002.02.24.
47 Quality Assurance Group (# )
LG(71) 공통 005 A4 모 (950301)
L G 전 자
XXXXision
LG(71)-A-1502
Revised :
PAGE : 4
Environmental Management/Quality Assurance Manual Ⅰ General 1.1 Scope and Purpose Quality Assurance manual is a standard that describes systematically the quality policy being observed by the XXXXision and basic matters related to quality and environment. It establishes and implements a system to prevent defects in advance, through quality assurance activity. This manual has Korean version and English version. This manual applies to all activities related to quality at all stages from design/development of Vacuum Cleaner division product through to servicing. And, all the activity related to environmental management shall be controlled by the description of the Environmental management manual (LG(69)-A-2001). The application purpose of this manual is to manage more efficiently and systematically the quality system applied in order to prevent the quality defects of products being produced in XXXXision in advance, and to meet customer requirements. This manual consists of 7 requirements from Quality Management through to Measurement, analysis and improvement in accordance with international standard ISO 9000 with updated 2002 Version. Among products being produced in the XXXXision the products approved by ISO-9000 from UL Korea are Vacuum Cleaner . Hence, other products shall be excluded from the range of the approval. This manual shall be controlled as described in Standard control procedures (LG(71)-A-2503), and when any difference exists between Korean version and English version, Korean version has higher priority.
CONTROLLED COPY ( UNCONTROLLED COPY (
) )
Prepared by Released to Released 2.04.24
Revised contents New Establishment Revise Revise
Changes
LG ELECTRONICS
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LG(71)-A-1501
Revised :
PAGE :
2
Contents
Section 1. General Revision History Contents Scope and purpose Terms and Definition 2. Quality Management System Quality Management System Document Control Control of Quality Record 3. Management commitment Quality Policy Organization Customer Satisfaction for needes Quality Objectives Manager Review 4. Resource Management Provision Resources Human Resources Infrasture Work Enviroment 5. Product realization Planning of Product Realization Customer-Related Processees Design and Development Purchasing Production and Sevice Provision 4-1 4-2 4-3 4-4 3-1 3-2 3-6 3-7 3-8 2-1 2-4 2-6 1-1 1-2 1-4 1-4 Page Rev.No Rev. Date Remarks
5-1 5-2 5-3 5-6 5-8
LG(71) 공통 005 A4 모 (950301)
L G 전 자
XXXX
LG(71)-A-1501
Revised :
PAGE :
3
Contents
Section 6. Monitoring and Measurement of Processes Internal Audit Monitoring and Measurement of Process Measurement and Monitoring of Product Control of Nonconformity Product Data Analysis Improvement and Preventive Action 7. Addendum Addendum 7-1 6-1 6-3 6-4 6-7 6-8 6-9 Page Rev. No Rev. Date Remarks