注意：括号内的黑体字是上面部分的答案！！单词1. airport2. business3. company4. file5. equipment6. staff7. product8. department9. 市场分额10. 总经理11. agreement 12. board13. customer 14. pricelist 15. flight 16. post17. quality 18. warehouse 19. 船公司20. 总销售额21.printer 22. catalog 23. advertisement 24.market share25.quality control 26.business competition 27. personnel department(1 机场 2 生意3公司4卷宗，文件 5 设备6 员工7产品8 部门9 market share 10 general manager 11. 协议12. 董事会13. 顾客14. 价目表15. 航班16. 邮件17. 质量18. 仓库19. shipping company 20. total sales 21。

打印机22。

目录23。

广告24。

市场份额25。

质量控制26。

商业竞争27。

人事部)单项选择题1. I’m in computers. What about you? _______A. Oh, I live in London.B. Well, I work in Sales.C. Oh, I’ve been here for years.D. I am getting on very well.2. Q uite often I meet our customers, especially some important ________.A .people B. ones C. one D. customer3. When you are seeing a customer off at the station, you will say “______”.A. Sorry to say bye-byeB. Sorry, enjoy yourself.C. Have a good journey back.D. Many thanks.4. How do you do? ______A. How do you do?B. How is your family?C. How are you?D. Fine.5. Businessmen have to spend _________ time finding a customer.A. a fewB. lots ofC. a number ofD. a great deal of6. The flight was cancelled ______ the snow.A. becauseB. because ofC. so thatD. why7. Let’s have a meeting, ________?A. will weB. shall weC. must weD. do we8. Mr. Wang spent a lot of time ______ the letters and faxes.A. inB. onC. withD. for9. Do you mind if I use your computer?A. At ten past eightB. Well. I am in a bit of hurry.C. Sorry, I’m not free.D. Sorry, I’m using.10. Why not _______ some A4 paper in the next room?A. go and gettingB. go and getC. going and gettingD. going and to get11.---Let me introduce myself. I’m Albert.--- __________________________A. What a pleasure!B. It’s my pleasure!C. Pleased to meet you.D. I’m very pleased.12. We need to get four _________ to finish the task.A. woman clerksB. women clerkC. woman clerkD. women clerks13. _____ is your father?He is an engineer.A. WhereB. HowC. WhatD. When14. May I speak to Mr. Smith?________.A. No, byeB. I’m smithC. Y ou dialed the wrong numberD. Speaking, please.15. We are looking forward to ______ our friends next week.A. seeB. seeingC. be seeingD. having seen16. We cannot see any possibility of business ______ your price is too high.A. sinceB. whileC. thoughD. that17. There ________ 3 sections under the Production Department.A. haveB. hasC. areD. is18. M.B.A stands fo r ________.A. Master and Bachelor of ArtB. Master of Business ArtC. Master of Business AdministrationD. Machinery Business Assistant19. It is better if you make a phone call ______ you visit a customer.A. beforeB. afterC. whenD. then20. Shall we have a cup of coffer _____ go into the discussion?A. butB. andC. soD. or21. Wish you a good journey!_______.A. Bye-byeB. Thank youC. So do youD. See you next time.22. May I speak to Mr. Smith?________.A. No, byeB. I’m smithC. Y ou dialed the wrong numberD. Speaking, please.23.I have no idea what to do next.___________.A. I don’t know, too.B. Y ou can help me do something.C. Why not play basketball together?D. I can help you.24. Mr. Wang spent a lot of time ______ the letters and faxes.A. inB. onC. withD. for25.I would like to have a wor d ______ you.A. toB. forC. withD. at26.Our manager is looking forward ______ doing business with you.A. forB. withC. inD. to27. It is better if you make a phone call ______ you visit a customer.A. beforeB. afterC. whenD. then28.Shall we have a cup of coffer _____ go into the discussion?A. butB. andC. soD. or29. ______ department are you from?Sales.A. WhatB. WhichC. WhereD. When30. Do you mind _______ a message for me?A. leaveB. takeC. leavingD. taking31. The colleague advised me _______ a seco nd try on the business.A. to haveB. havingC. haveD. had32. Y ou’d better _____ with the boss at the momen t, because he is angry with you.A. to talkB. not to talkC. talkD. not talk33. _______ samples are there in the room?About 20.A. How oftenB. How manyC. How muchD. How few34. How often do you travel abroad?________A. Once a mont hB. Three timesC. Two thirdsD. Forty percent35. Businessmen have to spend _________ time finding a customer.A. a fewB. lots ofC. a number ofD. a great deal of三、连线题(1)--How is business? ___________1______________--How do you like it here? ______2_______________--How was the conference? ______3_______________--How are the job interviews going? _____4___________--Can I use your telephone? ____________5_______A. Of course, go ahead.B. So-so. Our sales are down this year.C. OK. We have only two more persons waiting outside.D. Quite good. There were some interesting speakers there.E. It’s great! I’ll be sorry to go back.(1) B E D C A(2)1 Where did you work? __________1________2 Why did you enjoy your job? ______2____________3 Who did you work for? ________3_________4 Did you have to work hard? _______4___________5 Did you get to know a lot of people? ______5___________A. It was exciting.B. Y es, I got on well with my boss and colleagues.C. Y es. I did a lot of overtime.D. I worked in the Sales Department.E. Jim Smith, a foreigner.(2) D A E C B(3)____1___ works with the production side of the company.____2___ makes sure that customers know about the new products.____3___ hires new employees.____4___ buys the material for the company.____5___ develops new productsA. Research and DevelopmentB. PersonnelC. ProductionD. AdvertisingE. Purchasing(3) C D B E A四、正确形式填空1. We hope to get more_____ about them. (information)2. Our office _______ (open) at 9am every morning.3. They ______ the factory next Tuesday. (visit)4. _____ _____ ten computers in the office. (there be)5. We are very pleased ______ you here today. (meet)6. Our goods _____ popular there (be)7. Last week, I _______a new car (buy)8. Our office _______ (close) at 7pm.9. How about _____ a meeting next week? (hold)10. The company ______ 6 branch offices (have)(1. information 2. opens 3. will visit 4. There are 5. to meet 6. are 7. bought 8. closes 9. holding 10. has)介词1. We are very glad to hear _____ you.2. They both work _____ ABC Company.3. I’m _____ to attend a meeting.4. May I have a word with you _____ a while.5. We have to travel around _____ business.6. Tom spent a lot of time dealing _____ the e-mail and post.7. The accountant is responsible _____ the numbers and figures.8. Don’t forget to turn the lights ____ before you leave the company.9. He works ____ the manager of the company.10. They decided to major _____ business management.11. Let’s keep ____ touch.（1. from 2. for/in 3. off 4. for 5. on 6. with 7. for8. off 9. as 10. in 11. in）五、阅读理解1）A: Hello. This is Simm’s Heating. Can I help you?B: Y es. Give me the Manager.A: I’m sorry, he is not in at the moment.B: Well, that’s typical. I’ve got a complaint and there’s nobody to deal with it.A: What is the problem, sir?B: Well, I bought a central hearing system from you and it’s given nothing but trouble.A: I’m sorry to hear that, sir. Have you asked our service engineers to check it?B: Y eh, yeh. They’ve been here lots of times but it’s still just as bad. Well, I’m fed up. I want my money back.A: I’m afraid I can’t make that decision, sir. It really is a matter for the manager.B: Well, when can I speak to him?A: He’s due in the office any time now. Shall I ask him to call you back?B: Will he be back before 2 pm?A: He should be, sir.B: Well, if it is before 2 pm, he can call me. Otherwise it will have to be tomorrow.A: I see, sir. And what’s your name and number, please?B: The name is Sampson, Roger Sampson, and the number is 374629.A: Is that a Sampson with a “ P”?B: Y es, it is.A: Right, sir. I’ll give your massage to the manager and I’m sure he’ll call you back as soon as he can.B: OK. Bye.A: Goodbye.1．Who is the caller?2．What’s wrong with the heating system?3．Why does the caller want to talk to the manager?4．When will the manager get back?5．What is the meaning of “fed up”?(1. Roger Sampson2. It can’t work smoothly even though the service engineers check it many times3. He is making a complaint and wants to get the money back.4. He should be back before 2 pm.5. 不堪忍受；不能忍受)2)Office Supply: Office Supply. Good morning. Can I help you?Caller: Good morning. I would like some information about the easy print II.Office Supply: What exactly would you like to know?Caller: First of all, how much does it cost?Office Supply: Can you hold on a minute. I should check it. We offer it at $ 660.Caller: $660, I see. What sort of warranty do you offer on that? Is it a one-year warranty?Office Supply: Yes, it is. 12 months from the date of purchase.Caller: Good. Could you tell me something about service? Do you offer on-site service?Office Supply: Yes. We do. It’s free for the length of warranty, then $120 a year after that. Caller: Right. What about other guarantee?Office Supply: Well, there is a14-day money-back if you are not satisfied with the printer. Or if you have any problems, just bring it in and you can have a refund.Caller: Fine. What about delivery? How soon can you deliver it to my office?Office Supply: Well. We usually have the Easy print in stock, but I’m afraid there’s a slight delay on orders at the moment . We could let you have it at the end of the month.Caller: Oh. That means another four weeks.Questions:1.What sort of warranty is offered if one buys the printer?2.Do they offer on-site service?3.Under what circumstances can the customer get a refund if he/she is not satisfied with theprinter?4.What’s the charge（收费）for service？5.Can the customer get the printer right now? Why/ why not?(1. It is a one-year warranty.12 months from the date of purchase.2. Y es, they do.3. There is a14-day money-back if you are not satisfied with the printer. Or if you have any problems, just bring it in and you can have a refund.4. It’s free for the length of warranty, then $120 a year after that.5. No, because there’s a slight delay on orders at the moment. )3)Jane: What kind of work do you do?Lily: I was a computer programmer at first. I’m in training now.Jane: What do you do exactly?Lily: I’m in charge of training people in our computer to use computers. Everyone has a computer in their office. My job is to teach them how to put it to use best for their job. I go from department to department, analyze their needs and work out the program suitable to their work.Jane: So do you write programs?Lily: Not any more. I have four people working under me. I spent most of the time doing the training, and doing all that goes with being head of a department.Jane: Do you ever travel?Lily: I never travel, but I have a lot of meetings.Jane: Do you like this kind of work?Lily: I like the contact with the people, I never realized that I’d like teaching people so much……Questions:6. What kind of work does Lily do?7. What’s her job responsibility?8. What does she spend a lot time on?9. Does she travel a lot?10. Does Lily like her job?(6. She is in training. /She trains people in the company to use computers.7. Her job is to teach them how to put it to use best for their job. She goes from department to department, analyze their needs and work out the program suitable to their work.8. She spends most of the time doing the training.9. No, she doesn’t. She never travels.10. No, she doesn’t.)六、句子/短文翻译(1)1. Long time no see. How are you these days?2. The manager is having a meeting with foreign clients now.3. Many people take a plane when they are on business.4. 你可以把电话号码告诉我吗？5. 我想把我的朋友黎明介绍给你。