Unit 8 searyBn文秘教案教学目标本单元要求掌握的项目:1.服务场景的工作内容和服务标准要求掌握文秘常规工作通用英文用语,在迎来送往,按待安排、办公事务和用品管信息服务常规工作中,能用英理,公关交往、会议安排、文件档案、电话等办公语恰当表达和交际。
2掌握服务常用语句Taking telephone messagesSorry, he is not in at the moment.I'm afraid Jack is busy right now. Can I take a message?Would you like to leave a message?Please hold on for a moment. I'll get a piece of paper.Offering suggestionsWould you like me to call a taxi?How about ordering take-out food?Would that be acceptable for you?Why don't we...?Routine workHere 's today's mail.Here are the documents you need.May I remind you that the meeting is about to begin?I'm afraid we’re out of copy paper. Shall I order some?Meeting arrangementThe meeting is scheduled for 2:00 this afternoon.Would you like to hold the meeting here or in the conference room? Will you need multimedia equipment?QuestionsI can't find the stapler/staples.Where do you keep the paper clips?Where do you keep the correction fluid?My computer is down.InstructionsWork begins at 9:00. You have to be on time.You must not make personal phone calls during work hours.You should not have food and drinks near the computers.Take care of your belongings.GreetingHow's work?一Great/ Not too bad.I don't think we' ve met before.I haven't seen you for a while.I've been away.You must be Tommy.LeavingIt's getting late. I'm afraid I must be goingThank you for a lovely evening.Thank you for inviting us.Nice talking with you.Me, too.3. LanguageSkillsListening:听懂文秘日常工作交际会话。
Speaking:运用文秘工作常用语句交际会话。
Reading:阅读理解英文秘书文档材料。
Writing:简单英文文秘函件。
教学要求与建议L, Warming up1.教学内容分析与要求这部分共有三组图片,第组是相关工作岗位,第二组是办公室用品,第二组是工作场景等,均可供口语练习,进行简单对话。
2.教学建议1)导人投影展示warming up中的内容,提出问题:What can you see in the following pictures?通过对问题的回答了解学与内容,介绍文秘工作眼责,主要包括:D接听、转接电话:按待来访人员。
2负责办公室的文档,打字印刷、信息工作。
(3)负责办公环境。
4做好会议安排。
会议纪要。
65负责公司公文、信件、邮件、报刊杂志的分送。
D负责传真件的收发工作。
负责办公物品管理。
合理使用。
8接受其他临时工作。
2)研讨,探索与实践(1)投影图片。
学习相关词语。
(2)分组研讨文秘工作的场景。
运用词语造句。
如:I'll be the interpreter at the meeting.Only the technician can repair this machine.I have to call the repairman.Who is the host of the meeting?Can I use this copy machine in your office?Can you show me how to use the printer?Where can I find a plug board?3)总结评价学习情况,布置预习common practical expressions3. Warming up参考译文1 ) interpreter 口语翻译technician技术员repairman修理工host / hostess 主持人copy machine 复印机printer打印机water cooler饮水机plug board接线板3) light refreshments 点心饮料file folder文件夹cabinet档案柜conference (学术)会议II。
Cormon Practical Eaxspressions1.教学内容分析与要求1)语言知识与语言技能(3)鼓励学生积极参与练习,在情景中展示自我。
2)常用语句应用场景和安侧Taking telephone messagesOffering suggestionsRoutine workMeeting arrangementQuestionsInstructionsgreetingLeaving3)座达到的标准掌握文秘常用交际用证,并能熟练,恰当地应用于工作当中,以达到准确沟通交流的目的。
2教学建议1)导入投影介绍文秘工作场景中关于接听电话,常规工作、会议安排等场景。
导入学习Common Practical Expressions的数学活动。
2)研讨,探究与实践(1)学习学握Common Practical Expressions每两分的常用语句。
(2)布置任务合作学习,分组创设多个情景。
运用Common Practical Expression中的常用语句,编演简单对话。
如:Receiving Visitors with an AppointmentLiu: Good moming, sir. May I help you?Visitor: Good morming I'd like to see Mr Thompson, plcaseL iu: You must be Mr Milton White?Visitor: That's night. ..(3)总结与评价根据学生的实际表现,教师可给予适当的指导和积极的评价,鼓励学生积极参与,在情景中展示自我3.教学参考材料1) Meeting at the AirportI'm here 10 meet you.我是来这儿接你的。
Did you have a nice flight?旅途愉快吗?Yes, the light was smooth.是的。
旅途很愉快。
Do you have all your luggage here?你的行李都在这儿吗?We have a car over there to take you to the hotel.我们的车在那送你们去宾馆。
Let me help you with that suitcase.让我来帮你提那只箱子。
No trouble at all一点也不费事。
How have you been?你近来怎么样?Our manager Mr Wang asked me to say “hello" to you, He meant to come here to meet you in person. But some other business held him back, so he asked me to come in his place.我们经理先生让我转达他对你的问候。
他本来打算亲自来接你,但因公务缠身,才由我替代。
2) Make AppointmentsTmour Shmith iinconticewo 对不起,史密斯先生正在开合r'dlike comake a prim 10 se M Sorih newewheimine我想下周我去北京时和史密斯先生见见面。
'l heck Mr Smit's liary and sc ifI can arange an apitmentofo找宣-下史密斯先生的日程表,看看能否给您安排一次见面。
Would you like to leave a message?您愿意留个口信吗?Sorry but he is fuly booked up comorow mominge.对不起,他明天上午的时问已经安排满厂。
Could I pssibly make it in the afroon?那我可不可以在下午见他?We'll be expecting you then.我们将恭候您的光临。
We have also invited somc of the goverment officials to be present at the meeting,So that you can find out somcthing about the policies.我们还邀请了一些政府官员到场,以便您可以了解一些政策信息。
3) Meeting ArrangementIs the room ready for the meeting?会场布置好了吗?I've put the Minute Book and some spare copies of the agenda on the table.我已经把记录本和一些各用的议程表放在会议桌上了。