The Requirements of Secretary KAS By 周丹Student NO:201405140832Class:11Chosen subject:Secretary KASCourse name: Foreign SecretaryDecember 2015Abstract:In this paper introduced knowledge,ability and skills that a secretary need to master.In other words,secretaries need to optimize their knowledge structure,improve all-round abilities and master more skills in order to meet the requirements of the times.Key words:secretary,knowledge structure,overall abilities,more modern skills.1.Introduction:As the advent of modern science and technology,the rapid development of society,the secretaries are now encountering both many new opportunities and severe challenges.So,the Secretary proposes to clearly understand the situation, strengthen the consciousness of self regulation.The most important thing is they need to optimize their knowledge structure,improve their all-around abilities,and master more skills in order to meet the new requirements of a secretary.Hence,we need to know what the knowledge,abilities and skills the secretary need to own.2.Optimize knowledge structure:2.1.How to optimize knowledge structure.About how to optimize our knowledge structure.In the past ,the fields of knowledge the secretary need to involve in are not as so much as ually,they only need to be good at writing,business,finance.But with the enormous social change,the secretary need to master more knowledge,such as legal knowledge,etiquette knowledge,cultural background knowledge, psychology knowledge,natural science and society knowledge.They need to read more book and experience more in order to enrich their knowledge.2.2.Legal knowledge.The laws structure is becoming more and more complete,copyright and patent are too cases in point.As a secretary,she need to know laws in order to protect the company’s interest.Take this case for example,W company produce and sale a kind of air conditioner 5000 by using H's patented technology.But W company produce the that kind of air conditioner without the permission of H company because the CEO’s secretary suggested.Both the secretary and leaders do not know the patent right.Finally,W company was accused of infringement of patent right by H company.In this case,W company won’t be accused if the secretary remind of the leaders that it is an illegal behavior.So it is more and more urgent for a secretary to learn some legal knowledge.2.3.Etiquette and culture knowledge.As the acceleration of globalization and the increasingly intensive international commercial competition and cooperation.The cross-strait commercial communications sharply increase.Therefore,the knowledge of international etiquette and culture is becoming more and more significant for secretaries.For example,secretaries need to know the different greeting manners in different countries when they attend the reception ceremony of foreign clients in order to avoid some unnecessary troubles and misunderstanding.Take America and Japan for example,Americans usually hug and kiss on both cheeks when two persons meet for the first time.While in Japan,hug and kiss are considered not so polite because they usually bow to each other when the first meet in Japan.So it is of vital importance for secretaries to master some international etiquette and culture for avoiding problems and cooperate better.2.4.psychology knowledge.Psychology knowledge is becoming more and more vital in modern business.As secretaries,they usually need to communicate and negotiate with presentments from other company.Secretaries need some psychology knowledge and analyze the client’s thoughts in order to win the most interest for their own companies.Sometimes,it was the Psychological warfare that helps a lot in a negotiation.2.5.The natural science and society knowledge.It is very common for secretaries to take part in some activities held by other company ororganization .They need to have talks with other people so as to close their relationship for their further cooperation.Supposed the secretaries have a wealth of natural science and society knowledge,it’s much more easy for them to cater to others interests and hobbies.Understandingly,the secretary can win more cooperate opportunities for her company.3.Improve overall abilities.3.1.The significance of improve overall abilities.Secretaries are required to improve their overall ability in order to adapt to the rapid development of times.There abilities include judgment ability and executive ability,understanding and insight ,information collection ability and writing ability.public relations ability and so forth.3.2.Judgment ability and executive ability.The most important one is judgment ability and executive ability.Secretaries as the assistants of the leaders,it is the most important duty for secretaries to deal with some work efficiently assigned by leaders. We can judge if a secretary own good judgment ability and executive ability by observing if the secretary can analyze the problem,if she own the knowledge and experience in solving problems,if she can take actions immediately.When the company encounter some emergency incident,the secretary need to find what is the fundamental reasons,then solve the problem by using the knowledge and experience have gotten.In addition, there are many other things need the secretary do very efficiently and successfully,such as,making an agenda very quickly,arranging a phone meeting efficiently,preparing and holding a anniversary party successfully.3.3Understanding and insight.For example,Mrs A is the secretary of president of a private enterprise producing frozen vegetables. Approaching the end of the year, the boss is not uncharacteristically with the finance manager to discuss this year's accounts, nor with the sales manager to discuss the destruction of the market next year, on the contrary, he often took the manager of the R & D department and Tourism Bureau of the local people to drink and chat.Mrs A through pondering, and finally understand the boss has seen a new profit growth point for the production of frozen vegetables. After understanding the boss's intention, so he took the time to collect information on the ecological tourism agriculture and made it into files, then delivered to the boss. The boss looked and praised Mrs A.A secretary needs to have such an accurate understanding and insight. Of course, as a secretary not deliberately even beyond their authority. In order to save time, the secretary should know what the boss will give you what work, so as to prepare in advance.3.4.Th information collection ability and writing ability.The information collection ability and writing ability are also very important.As secretaries,they usually need to help their leaders to do some market analysis and survey report.Even sometimes they need to draft the finance budget and some speech draft.So secretaries need to do well in information collect and writing in order to finish the work perfectly.Sometimes the report not only will submit to leaders but also government department,so it is of momentous importance for secretaries to do well in writing.3.5.Public relations abilityPublic relations ability is a must for a qualified secretary.It’s hard for a company to not get struck in some emergency trouble.Sometimes,it was the secretary’s PR ability that helps a company come through a hard time.They can settle everything done through their PR ability when the company get struck in trouble.There is no doubt that a secretary who own excellent PR ability will be appreciated by the leaders.4.Master more modern skills.4.1The importance of mastering more modern skills.As the society becoming more and more developed,a secretary need to master some high-technology skills,such as proficient in computer,be familial with some cell phone APP,good at fax and copy.4.2.The skills the secretaries need to master.A secretary usually is a jack of all trades due to the work feature.A secretary usually help the leader to deal with some data and files,so a secretary should use the working software expertly,such as OFFICE,WORD,EXCEL,PPT,FOXMAIL.A secretary often needs to fax some files to other company and copies some hand out used when have a meeting,so a secretary needs to master fax and copy skills.With the industry of cars,almost every leader owns a private car,sometimes the leaders are too tired to drive cars or too drank to drive cars.So it is necessary for secretary to possess a driving license.Moreover,as the globalization,cross-strait businesses are becoming more and more common.Hence,mastering various languages is very helpful when you compete with other secretaries.5.conclusionThis paper has highlighted the KAS a secretary needs to master.For this topic,the views vary from person to person.I state my own views in this paper.In a nutshell, the secretary plays a more important role in a company,but the requirements also become higher and higher.Secretaries need to master more knowledge,ability and skills in order to meet the new requirements to secretaries.ReferenceSecretary English.文秘基础知识与技能。