《导游英语》课程教学大纲一、课程基本信息课程代码：040078、040079课程类别：必修课/任选课/限选课（选其一）学时：总144学时；4学时/周，2学期学分：8适用专业：旅游管理单招、导游、景区、旅行社、旅游英语开课院（系）：南京旅游职业学院外语系开课学期：学生入学后第三、四学期二、教学目标及教学要求《导游英语》是旅游管理专业的专业主干课程，是全国英语导游资格证书的必考课程，是一门实践性较强的课程，我校旅管系学生部分来自湖南，新疆，山东、安徽等地，英语水平参差不齐，本教材通俗易懂，涵盖了所有导游技能和全国各地的旅游景点。

通过本课程的学习，使学生能够较全面掌握全国主要景区的主要景点知识，并且能够将景点知识与旅游常识融汇贯通；通过讲解与示范、演练与实践活动，促进本专业学生英文导游职业素质的养成、提高其旅游情境下的英文交际能力，最终建构其景区景点的英文解说能力；通过本课程的学习，学生还可以获得一种浅能，使他们在将来的实习和工作中面对新的景点景区（浙、江、沪）讲解时，能够以上海导游学习所获得的能力去解决新的不断出现的难题。

三、教学内容及学时分配1. Unit 1 Meeting the Tour Group – Travel in Beijing（10学时）目的要求：In this unit, get the students to:1.Know the skills to make preparations for meeting tourists.2.Be familiar with the information about the tourist sites inBeijing, such as the Temple of Earth, the Tian’anmen Square,the Great Wall, and the Former Imperial Palace.3.Learn how to deliver a welcome speech as a guide.4.Learn how to make situational dialogues about tourist sites.5.Know the cultural meanings of the colors of ImperialPalace.基本内容: Part A. Know-how for Tour Guides1.Preparations for Meeting the Tour Group2.Meeting Tourists at the Airport3.Additional Tips for Tour GuidesPart B. Listening ComprehensionSection 1 The Temple of EarthSection 2 The Tian’anmen SquarePart C. Welcome SpeechWelcome Speech by the Local GuidePart D. Situational DialoguesThe Great WallPart E. Introduction to Tourist SitesThe Former Imperial PalacePart F. Optional Exercises重点难点: 1. how to make preparations for meeting tourists;2. how to deliver a welcome speech as a guide;3.how to make situational dialogues about tourist sites.2. Unit 2 Tourist Itineraries（10学时）目的要求：In this unit, get the students to:1.Know how to draft an itinerary.2.Be familiar with the information about the tourist sites in Shanxi, such as the MountWutai, Yungang Grottoes, Pingyao Ancient City, the Qiao’s Compound.3.Learn how to draft an itinerary and what should be included in an itinerary.4.Remember some information about tourist sites.5.Learn some knowledge about Chinese Dragon Culture.基本内容: Part A. Know-how for Tour Guides1.Drafting an Itinerary2.Differences in the Itinerary3.Additional Tips for Tour GuidesPart B. Listening ComprehensionSection 1 Mount WutaiSection 2 Yungang GrottoesPart C. Tourist ItineraryA Four-day Cultural Tour of ShanxiPart D. Situational DialoguesPingyao Ancient CityPart E. Introduction to Tourist SitesThe Qiao’s CompoundPart F. Optional Exercises重点难点: 1. How to draft an itinerary;2.Know what should be included in an itinerary;3.Remember the information about the tourist sites in Shanxi.3. Unit 3 Tourist Itineraries（10学时）目的要求：In this unit, get the students to:1. Know the skills of how to give on-the-way introduction.2.Be familiar with the information about the tourist sites in Shandong, such as BaotuSpring, Penglai Pavilion, Confucius Temple, Mount Tai, etc.3.Learn how to give the on-the-way introduction.4.Learn how to make situational dialogues about tourist sites and remember importantinformation of them.5.Know some basic knowledge about Chinese Confucianism.基本内容: Part A. Know-how for Tour Guides1.On the Way to Tourist Sites2.Taboos of Guiding Service on the Way3.Additional Tips for Tour GuidesPart B. Listening ComprehensionSection 1 Baotu SpringSection 2 Penglai PavilionPart C. On-the-way IntroductionOn the Way from Jinan to QufuPart D. Situational DialoguesConfucius TemplePart E. Introduction to Tourist SitesMount TaiPart F. Optional Exercises重点难点: 1. how to prepare an on-the-way introduction;2.know some taboos of guiding service on the way;3.remember important information of the tourist sites in Shandong.4. Unit 4 Tourist Itineraries（10学时）目的要求：In this unit, get the students to:1. Know the meaning of sightseeing tempo.2.Be familiar with the information about the tourist sites in Henan, such as Yin Ruins,White Horse Temple, Shaolin Temple, Longmen Grottoes, a city tour of Kaifeng.3.Learn what the Method of Narrative Introduction is..4.Learn how to make situational dialogues about tourist sites and remember someimportant information of them.5.Know some knowledge about Chinese Wushu.基本内容: Part A. Know-how for Tour Guides1.Sightseeing Tempos2.Introduction for Different Tourists3.Additional Tips for Tour GuidesPart B. Listening ComprehensionSection 1 Yin RuinsSection 2 White Horse TemplePart C. Situational DialoguesShaolin TemplePart D. Introduction to Tourist SitesLongmen GrottoesPart E. Methods of IntroductionMethod of Narrative IntroductionPart F. Optional Exercises重点难点: 1. how to adjust your sightseeing tempo;2.how to serve different tourists at various stages of travel;3.how to make situational dialogues about tourist sites and remembersome important information of them.5. Unit 5 Tourist Itineraries（10学时）目的要求：In this unit, get the students to:1.Know the skills to deal with the tourists’ hotel check-in.2.Be familiar with the information about the tourist sites in Beijing, such as Xidi,Hongcun, Mount Huang, and Mount Jiuhua.3.Learn how to make the introduction to Tourist sites—Mount Jiuhua.4.Learn how to make situational dialogues about tourist sites—Mount Huang.5. Know the cultural meanings of the Chinese Buddhism.基本内容: Part A. Know-how for Tour Guides1.Hotel Check-in2.Room Standard3.Additional Tips for Tour GuidesPart B. Listening ComprehensionSection 1 Bao Gong’s Memorial HallSection 2 XidiPart C. Situational DialoguesMount HuangPart D. Introduction to Tourist SitesMount JiuhuaPart E. Methods of IntroductionMethod of Question-and-answer IntroductionPart F. Optional Exercises重点难点: 1. how to deal with the tourists’ hotel check-in;2.how to make the introduction to Tourist sites—Mount Jiuhua;3.how to make situational dialogues about tourist sites—MountHuang;6. Unit 6 Tourist Itineraries（10学时）目的要求：In this unit, get the students to:1.Know the skills to deal with guests’special requirement in dinner, including theguests want to change dishes; the guests are unwilling to have meals together.2.Be familiar with the information about the key tourist sites in Jiangsu, such as Dr.Sun Yat-sen’s Mausoleum, Nanjing Museum, the famous ancient town Zhouzhuang, Zhuozheng Garden and so on.3.Learn how to make the simulate introduction to the key scenic spots about Dr. SunYat-sen’s Mausoleum and Zhuozheng Garden.4.Learn how to make situational dialogues about Zhouzhuang.5.Know the more information about Chinese Gardens.基本内容: Part A. Know-how for Tour Guides1.Changing Dishes2.Unwilling to Have Meals Together3.Additional Tips for Tour GuidesPart B. Listening ComprehensionSection 1 Dr. Sun Yat-sen’s MausoleumSection 2 Nanjing MuseumPart C. Situational DialoguesZhouzhuangPart D. Introduction to Tourist SitesZhuozheng GardenPart E. Methods of IntroductionMethod of Introduction with a Focus on Key EventsPart F. Optional Exercises重点难点: 1. how to deal with the two conditions: the guests want to change dishes, the guests are unwilling to have meals together;2.make introduction to the key scenic spots in Zhuozheng Garden;3.how to make situational dialogues about Zhouzhuang.7. Unit 7 Tourist Itineraries（10学时）目的要求：In this unit, get the students to:1.Know the skills to deal with the condition that tourists are getting lost.2.Be familiar with the information about the tourist sites in Beijing, such as LiuhePagoda, Wuzhen, West Lake, Lingyin Temple and so on.3.Learn how to make the introduction to Tourist sites—Lingyin Temple.4.Learn how to make situational dialogues about tourist sites—West Lake.5.Know the cultural meanings of the Chinese Towers and Pavilions.基本内容: Part A. Know-how for Tour Guides1.Tourists Missing2.Measures Taken to Prevent Tourists from Getting Lost3.Additional Tips for Tour GuidesPart B. Listening ComprehensionSection 1 Liuhe PagodaSection 2 WuzhenPart C. Situational DialoguesWest LakePart D. Introduction to Tourist SitesLingyin TemplePart E. Methods of IntroductionMethod of Introduction with QuotationsPart F. Optional Exercises重点难点: 1. how to deal with the condition that tourists are getting lost;2.how to deal with the condition that tourists are getting lost;3.how to make situational dialogues about tourist sites—West Lake; 8. Unit 8 Tourist Itineraries（10学时）目的要求：In this unit, get the students to:1.know the skills to handle accidents .2.get a fine understanding of the Method of Explanatory Introduction.3.be familiar with the tourists sites in the unit.4.understand Twelve Animal Signs.5.Introduce Jinmao Tower, Oriental Pearl TV Tower, the Bund, Nanjing Road andYuyuan Garden ( Garden of Leisurely Repose).基本内容: Part A. Know-how for Tour Guides1.The Lost Luggage2.Fire Accident3.Additional Tips for Tour GuidesPart B. Listening ComprehensionSection 1 Jinmao TowerSection 2 Oriental Pearl TV TowerPart C. Situational DialoguesThe BundPart D. Introduction to Tourist SitesNanjing RoadPart E. Methods of IntroductionMethod of Explanatory IntroductionPart F. Optional Exercises重点难点: 1. how to handle various accidents;2.how to understand and use the Method of Explanatory Introduction;3.how to make situational dialogues about tourist sites.9. Unit 9 Tourist Itineraries（10学时）目的要求：In this unit, get the students to:1.know the skills to perform the first aid .2.get a fine understanding of the Terra Cotta Warriors and Horses and Huaqing HotSpring.3.learn the Method of Combining Facts and Figments by heart.4.understand Chinese cuisines.5.Introduce Big Wild Goose Pagoda, Small Wild Goose Pagoda, TerraCotta Warriors and Horses, Huaqing Hot Spring and Mount Huashan.基本内容: Part A. Know-how for Tour Guides1.The Heart Attack2.Tourists Injured3.Additional Tips for Tour GuidesPart B. Listening ComprehensionSection 1 Big Wild Goose PagodaSection 2 Small Wild Goose PagodaPart C. Situational DialoguesThe Terra Cotta Warriors and HorsesPart D. Introduction to Tourist SitesHuaqing Hot SpringPart E. Methods of IntroductionMethod of Combining Facts and FigmentsPart F. Optional Exercises重点难点: 1. how to perform the first aid;2.how to understand the Method of Combining Facts and Figments;3.how to make situational dialogues about tourist sites.10. Unit 10 Tourist Itineraries（10学时）目的要求：In this unit, get the students to:1.Know the skills to arrange entertainments and shopping.2.Be familiar with necessary regulations about buying traditional Chinese medicine.3.Learn the Method of Section by Section Introduction by heart.4.Help Ss to understand Chinese Taoism.5.Introduce to Ss Wuhou Temple, Du Fu’s Thatched Cottage, Dujiangyan IrritationProject, Taoping Qiang Stockaded Village and Sanxingdui Museum.基本内容: Part A. Know-how for Tour Guides1.Entertainments2.Shopping3.Additional Tips for Tour GuidesPart B. Listening ComprehensionSection 1 Wuhou TempleSection 2 Du Fu’s Thatched CottagePart C. Situational DialoguesDujiangyan Irrigation ProjectPart D. Introduction to Tourist SitesThe Taoping Qiang Stockaded VillagePart E. Methods of IntroductionMethod of Section-by-section IntroductionPart F. Optional Exercises重点难点: 1. how to arrange entertainments and shopping;2.how to help tourism buy traditional Chinese medicine;3.how to make situational dialogues about tourist sites.11. Unit 11 Tourist Itineraries（10学时）目的要求：In this unit, get the students to:1. Know the skills for handling complaints.2.Learn measures to avoid complaints.3.Be familiar with the information about the tourist sites in Yunnan, such as YuantongTemple, Western Hills, Dali and Ancient Lijiang City.4.Learn how to make situational dialogues about tourist sites.5.Know the cultural background of Chinese painting.基本内容: Part A. Know-how for Tour Guides1.Handling Complaints2.Measures Taken to Avoid the Complaints3.Additional Tips for Tour GuidesPart B. Listening ComprehensionSection 1 Yuantong TempleSection 2 Western HillsPart C. Situational DialoguesDaliPart D. Introduction to Tourist SitesAncient Lijiang CityPart E. Methods of IntroductionMethod of Suspense-creating IntroductionPart F. Optional Exercises重点难点: 1. how to handle complaints;2.how to avoid complaints;3.introduction of Y uantong Temple, Western Hills, Dali and AncientLijiang City.12. Unit 12 Tourist Itineraries（10学时）目的要求：In this unit, get the students to:1. Know the skills for sending off the tour group.2.Learn how to handle the issues after sending off the tourists.3.Be familiar with the information about the tourist sites in Guangxi, such as ElephantTrunk Hill, Fubo Hill, Reed Flute Cave, and Lijiang River.4.Learn how to deliver a farewell speech.5.Know the cultural background of Chinese calligraphy.基本内容: Part A. Know-how for Tour Guides1.Preparations for Sending off the Tour Group2.Possible Delay of Sending off the Tourists3.Additional Tips for Tour GuidesPart B. Listening ComprehensionSection 1 Elephant Trunk HillSection 2 Fubo HillPart C. Situational DialoguesReed Flute CavePart D. Introduction to Tourist SitesLijiang RiverPart E. Farewell SpeechA Farewell Speech by the Local GuidePart F. Optional Exercises重点难点: 1. how to send off the tour group;2.how to deliver a farewell speech;3.introduction of Elephant Trunk Hill, Fubo Hill, Reed Flute Cave,Lijiang River.四、考核方式1.本课程在期末进行统一命题的考试。